IT Partner in Bern for SMEs

  • 24/7 Proactive Monitoring
  • Local Support in Bern
  • Cyber Security & Cloud Solutions

What we take care of

How switching to us works

  1. First conversation

    We get to know your business and find out where things get stuck today. Free and without obligation.

  2. Assessment

    We review devices, accounts, backups and security and show you where action is needed.

  3. Transition

    Within 2 to 4 weeks we take over support. Your team keeps working as usual in the meantime.

  4. Ongoing support

    Monitoring, updates and support for a fixed monthly price, cancellable with 3 months' notice.

Questions and Answers

  • For critical outages we usually respond within minutes, for normal requests within a few hours. The exact response times are set out in an SLA.

  • You pay a fixed monthly fee instead of expensive hourly rates in an emergency. In return we monitor your systems continuously, install updates and fix problems before they disrupt your day.

  • Yes. In a co-managed setup we take care of security, backups and server maintenance, so your IT person can focus on supporting your team.

  • With continuous cloud backups we restore your systems to a point before the incident. Your team is usually back to normal within a few hours.

  • Where possible in Swiss or European data centres, for example with Microsoft 365. We configure everything to meet the requirements of the Swiss Data Protection Act (nFADP).

  • Usually 2 to 4 weeks. After assessing your systems we plan the transition so your team can keep working as usual.

  • Our contracts are flexible and can be cancelled with 3 months' notice. We want to win you over with our work, not with long terms.

  • Consumer devices are not built for daily office use. We supply business hardware with next-business-day on-site replacement, so a defect doesn't hold you up for days.

  • Not for everything. We keep on site what makes sense there and use the cloud where it lets your team work flexibly and securely.

  • Yes. You only pay for what you use: we adjust licences as soon as people join or leave and set up new workplaces quickly.

Your question isn't listed? Write to us, we're happy to help.

First the conversation, then the strategy.

Big projects start best over a good cup of coffee (or tea). Let's find out together, without obligation, whether we are the right partners for your goals.

Free Consultation